Contact us:

📦 Fast and efficient shipping We prepare and ship your orders the same day , within a maximum of 12 hours after validation ⏱️.

🚚 This responsiveness allows us to guarantee faster delivery and optimal tracking of your packages.

🗓️ Exceptions : Orders placed during weekends or holidays will be processed the next business day .

✨ Our priority is to offer you a reliable and fast service, so that you receive your products as quickly as possible.

Our local delivery service allows you to receive your products the next day (if your address is eligible), Monday to Friday, excluding weekends and public holidays .

📅 You have the possibility to:

• Choose next day delivery .

• Or select the delivery day of your choice , for more flexibility.

⏰ Deliveries are made within specific time slots , to guarantee your comfort and punctuality:

• 1:45 p.m. – 2:45 p.m.

• 3:30 p.m. – 4:30 p.m.

• 5:00 p.m. – 6:00 p.m.

💡 This service is both economical and ultra-fast , designed to meet your needs with ease.

📍 Areas served :

• Waterloo and its surrounding towns: Braine-l'Alleud, Rhode-Saint-Genèse, La Hulpe, Lasne, Lillois (North), Genval, etc.

• Nivelles and its surroundings: Arquennes, Baulers, Lillois (South), Thines, …

• Tubize and its neighboring towns: Rebecq, Clabecq, Hal, Lembeek, Ittre, etc.

✨ With our local delivery service, enjoy fast, flexible shipping that fits your schedule .

You can track the progress of your order at any time:

• 📧 Via the confirmation and tracking email we sent you after your purchase. It contains a direct link to track your package.

• 👤 From your customer area , in the "My orders" tab, where all your orders and their statuses are accessible.

No matter where you are in one of these countries, you can order with complete peace of mind! We use trusted partners (Mondial Relay and Bpost) to guarantee fast, reliable, and tracked delivery.

We currently ship to the following countries:

• 🇫🇷 France

• 🇧🇪 Belgium

• 🇳🇱 Netherlands

• 🇱🇺 Luxembourg

• 🇩🇪 Germany

✅ Tracked delivery ✅ Trusted partners (Mondial Relay & Bpost) ✅ Fast delivery times and prices adapted to the country and your package

We offer two reliable and convenient delivery options to provide you with the best service according to your preferences: 🚚 MONDIAL RELAY - Delivery to a Relay Point:

• Economical : one of the most affordable solutions for your shipments.

• Flexible : you choose your Relay Point from a wide network (local shops, supermarkets, etc.).

• Practical : the package is available for several days, you come and collect it when it suits you.

• Online tracking : you can track your package at any time.

Ideal service for you if: You are rarely at home or prefer to collect your parcels at your convenience near your home or workplace.

📬 BPOST - Home or post office delivery:

• Home delivery : receive your order directly at home.

• National network : fast and reliable service throughout Belgium.

• Flexibility : If you are away, your package can be dropped off at a nearby post office or collection point.

• Detailed tracking : notification at each stage and possibility of rescheduling delivery.

Ideal service for you if: You want more convenience and to receive your parcels at home or at a collection point managed by Bpost.

📌 Whatever your choice , we are committed to providing you with a secure, fast and transparent service.

We do our best to provide you with a smooth and satisfying experience, and each order is carefully prepared by hand. Despite our best efforts, mistakes can unfortunately occur.

📩 In case of any problem , we invite you to contact our customer service as quickly as possible , providing the following information:

• Order number

• First and last name

• Delivery address

• Email address linked to your account

We will analyze the situation seriously and take the necessary steps to resolve it as soon as possible. You can contact us by email or WhatsApp.

⚠️ Please note : the majority of problems encountered are related to carriers (delays, lost packages, etc.), beyond our control. We will nevertheless assist you in all the steps to ensure you receive your order in the best possible conditions.

No, no customs fees to expect!

FLASH MARKET has several warehouses located in Belgium and directly manages the entire shipping process. 📦 If you live in Europe , you will only pay the rate displayed when you order - no additional taxes or fees will be charged upon delivery.

Buy with peace of mind, without any nasty surprises!